As you are aware, it is our company's policy to continuously improve our products and services. According to this policy, we have decided to implement a Quality Management System in our company in accordance with the international quality standard ISO 9001:2008. As a key point in our effort is to identify our weaknesses, we would like to have your opinions (or those of your customers) regarding our products and services.
For this purpose, we are sending you a survey which we would like you to complete. At the end, there is space for you to add any further complaints or suggestions for improvement.
As customer satisfaction is our utmost priority, your opinions will help us better understand market trends and further improve our collaboration. This survey will be sent to you once a year so that we can have a continuous and comprehensive view of the market, a view that only you can provide us.
Please do not hesitate to contact us if you have any questions.